We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by EMS or USPS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||5-10 Business days|
|Canada, Europe||5-10 Business days|
|Australia, New Zealand||7-15 Business days|
|Central & South America||10-20 Business days|
|Asia||5-10 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-3 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 24 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 20 days not including 1-2 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (20 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (21)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Jun 2018 20:10
7 Jun 2018 07:16
29 May 2018 20:26
The product is exactly how it looks like in the picture. The material is good. The strap length can be expanded. Looks great on my cat
29 May 2018 09:36
Perfecto, llego rápido y el tamaño es ideal, se puede ajustar. Buena calidad
15 May 2018 12:03
gorgeous and fine finished! conforming is nas photos!
14 May 2018 08:22
all good. pakankamai kokybiskas atsizvelgiant i kaina
2 May 2018 09:56
It's so cute! I removed the little bell, which was easy. My cat doesn't seem to mind wearing it. You can easily adjust the size. I love it!
15 Apr 2018 22:19
12 Apr 2018 23:22
bowknot two ordered. cat cat подругиному and its!))) to store thank you recommend
27 Mar 2018 12:28
cool butterfly, size, only шла (
24 Mar 2018 05:08
quality is good. тойтерьера perfectly fit on
16 Feb 2018 07:50
quality is good, stated all like!
10 Feb 2018 05:08
cool butterfly. perfectly fit cat.
3 Feb 2018 06:08
thor satisfied very excellent
30 Jan 2018 01:41
perfect as picture, really very cute.
26 Jan 2018 01:01
lead time very dlugi .... but bow slicznie made recommend warmly. dziekuje.
23 Jan 2018 04:41
all according to the description. ultra long delivery time
13 Jan 2018 15:19
fine, adjustable necklace
12 Jan 2018 21:03
not заказываю first time. all is excellent. quality height. such price for 5 +. cat, love to wear. adjustable strap. month пришёл order to kazakhstan. advise.
9 Jan 2018 07:04
Good. Fast shipping. Good store.
3 Jan 2018 11:25
very nice my CAT goes ir lovely
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